1. Who We Are
Richmond Probate Services Tenerife
Website: https://richmondprobatetenerife.com
We provide probate, estate planning, tax and inheritance support for clients in the UK and Spain.
If you have any questions about this policy or your personal data, you can contact us at:
📧 keithhamill73@gmail.com
📍 Tenerife, Spain
2. What Personal Data We Collect
We collect personal information only when necessary to provide our services or when you voluntarily submit it through our site.
Information you provide directly
Your name
Email address
Telephone number
Message content (from contact forms)
Documents you choose to send us as part of a probate or estate matter
Information collected automatically
IP address
Browser type and version
Pages visited and time spent on the website
Cookies (see section 6)
We do not collect or store sensitive financial information on the website itself.
3. How We Use Your Data
We use your information to:
Respond to enquiries and contact requests
Provide consultations and professional services
Prepare quotations or engagement agreements
Maintain internal client records
Improve website performance and user experience
Comply with legal and regulatory obligations in Spain and the UK
We never sell your data or use it for unsolicited marketing.
4. Comments and Uploaded Media
Our website currently does not use public comment sections.
If comments are enabled in the future:
We will collect the data shown in the form (name, email, comment)
Visitor IP address and browser data may be stored for spam prevention
If using Gravatar, an anonymised version of your email may be checked against their service
Uploaded Images
If you upload documents or images via the website:
Please avoid including embedded location data (EXIF GPS)
Visitors may be able to view such data if displayed publicly
5. Cookies
Cookies are small files used to enhance website functionality.
We use cookies for:
Essential site functionality
Security and spam detection
Analytics (anonymous, non-identifying)
If you submit a form, you may choose to save your details in a cookie so you do not have to re-enter them next time.
You can control cookies through your browser settings.
6. Embedded Content from Other Websites
Our site may include embedded content (e.g., maps, videos).
This content behaves as if you visited the other website directly.
Those sites may:
Collect data about you
Use cookies
Track your interaction with their content
We do not control their privacy practices.
7. Who We Share Your Data With
We only share your personal data when necessary, such as with:
Notaries in Spain
HMRC
Spanish tax authorities
Certified translators or legal professionals
Our secure email or hosting provider
Anti-spam systems (automated only)
We never share data for marketing or sales purposes.
8. How Long We Retain Your Data
Contact form submissions: kept for 12 months unless you become a client.
Client records: retained as required by Spanish and UK law (typically 5–7 years).
Uploaded documents: retained only for the duration of your case.
Analytics data: stored anonymously.
9. Your Rights Under GDPR
You have the right to:
Access the personal data we hold about you
Request corrections
Request deletion (unless required by law)
Request a copy of your data in portable format
Withdraw consent at any time
Object to or restrict processing in certain cases
To exercise your rights, contact us at:
📧 [Insert your business email]
10. Where Your Data Is Sent
Form submissions may be scanned by automated spam detection services.
Client documents may be transmitted securely to relevant authorities or legal partners, always under GDPR-compliant safeguards.
We store all data securely within the EU or with GDPR-compliant providers.
11. Updates to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the revision date.